Privacy Policy
Last updated: August 21, 2025
Introduction
At Our Big Apple, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our community platform.
By using Our Big Apple, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our services.
Information We Collect
Personal Information
We collect personal information you provide directly to us, including:
- Name, email address, and phone number
- Profile information and photos
- Borough and neighborhood preferences
- Messages and posts you create
- Business information (for business accounts)
Automatically Collected Information
We automatically collect certain information when you use our platform:
- Device information and IP address
- Browser type and operating system
- Usage patterns and preferences
- Location data (with your permission)
- Cookies and similar tracking technologies
How We Use Your Information
We use your information to:
- Provide and maintain our community platform
- Connect you with neighbors and local businesses
- Facilitate marketplace transactions and messaging
- Send you relevant community updates and notifications
- Improve our services and user experience
- Ensure platform safety and prevent fraud
- Comply with legal obligations
Information Sharing and Disclosure
Community Visibility
Your profile information may be visible to other verified users in your borough. You can control your privacy settings to limit what information is shared.
Third Parties
We do not sell your personal information. We may share information with:
- Service providers who help operate our platform
- Law enforcement when required by law
- Other users as part of community features (posts, marketplace listings)
- Business partners with your explicit consent
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Employee training on data protection
Your Privacy Rights
You have the right to:
- Access and review your personal information
- Update or correct your information
- Delete your account and associated data
- Control privacy settings and data sharing preferences
- Opt-out of marketing communications
- Request a copy of your data
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.
Children's Privacy
Our Big Apple is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@ourbigapple.com
Phone: (800) 244-2775
Mail: Our Big Apple Privacy Team
123 Community Street, New York, NY 10001