Terms of Service

Agreement to Terms

These Terms of Service ("Terms") govern your use of Our Big Apple community platform operated by twit media. By accessing or using our platform, you agree to be bound by these Terms and our Privacy Policy.

If you disagree with any part of these terms, then you may not access the service.

Platform Description

Our Big Apple is a hyperlocal community platform that connects residents and businesses across New York City's five boroughs. Our services include:

• Community groups and discussions
• Local marketplace for buying and selling
• Event discovery and promotion
• Business directory and reviews
• Direct messaging between neighbors

User Accounts

Account Creation

To use certain features, you must create an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized use
• Be responsible for all activities under your account
• Use the platform only for lawful purposes

Verification

We may verify user accounts to maintain community safety. Verification methods include phone number confirmation and identity verification. Providing false information may result in account suspension.

Community Guidelines

To maintain a positive community environment, users must not:

• Post offensive, discriminatory, or harassing content
• Share false or misleading information
• Engage in spam or excessive self-promotion
• Violate others' privacy or intellectual property rights
• Attempt to deceive other users or misrepresent identity
• Use the platform for illegal activities
• Create multiple accounts to circumvent restrictions

Marketplace Terms

Transactions

Our Big Apple facilitates connections between buyers and sellers but is not a party to any transactions. Users are responsible for:

• Accurately describing items for sale
• Completing transactions in good faith
• Handling payments and delivery arrangements
• Resolving disputes directly with other parties

Prohibited Items

The following items may not be sold through our marketplace:

• Illegal goods or services
• Weapons, ammunition, or explosives
• Prescription medications or medical devices
• Adult content or services
• Stolen or counterfeit goods
• Live animals
• Items that violate intellectual property rights

Content and Intellectual Property

User Content

You retain ownership of content you post but grant us a license to use, modify, and display your content on our platform. You represent that you have the right to share all content you post.

Our Content

Our platform design, features, and proprietary content are protected by copyright and other intellectual property laws. You may not copy, modify, or distribute our content without permission.

Privacy and Data

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information. By using our platform, you consent to our data practices as described in the Privacy Policy.

Business Accounts

Businesses using our platform agree to additional terms:

• Provide accurate business information and credentials
• Respond professionally to customer inquiries and reviews
• Comply with all applicable laws and regulations
• Not engage in deceptive or unfair business practices
• Respect customer privacy and data protection requirements

Disclaimers and Limitations

Service Availability

We strive to provide reliable service but cannot guarantee uninterrupted access. We may modify, suspend, or discontinue features at any time without notice.

Limitation of Liability

Our Big Apple is not liable for indirect, incidental, or consequential damages arising from your use of the platform. Our total liability is limited to the amount you paid for our services in the past year.

Account Termination

We may suspend or terminate accounts for violations of these Terms. You may delete your account at any time through your account settings. Upon termination, your right to use the platform ceases immediately.

Changes to Terms

We may update these Terms periodically. We will notify users of significant changes via email or platform notification. Continued use of our services after changes constitutes acceptance of the new Terms.

Contact Information

If you have questions about these Terms, please contact us: